Solar100 may review business registration, solar credentials, project process, service capability, operations and maintenance, warranty and customer consultation documents during the applicable verification process.
What Documents May Be Reviewed During Solar100 Verification?
Solar100 may review selected business, credential, project-process, technical-service, after-sales and customer-facing documents to better understand the participating solar provider and the services it states that it offers.
How Does the Solar100 Document Review Process Work?
Solar100 may request selected information and supporting documents from a participating solar provider during initial screening, clarification, profile updates or status reassessment.
The process generally includes the following stages:
- Provider Submits Information The company provides relevant business, credential, service and support information.
- Documents Are Organised Solar100 identifies the records relevant to the applicable verification areas.
- Information Is Reviewed Submitted details may be checked for clarity, relevance and consistency.
- Clarification May Be Requested Additional explanations or supporting records may be requested where information is incomplete or unclear.
- Profile Information Is Updated Applicable provider information may be organised for platform use or customer reference.
- Status May Be Reassessed Verification status may be maintained, updated, suspended or removed depending on the review outcome.
What Business Registration Documents May Be Reviewed?
Business documents help identify the legal entity presenting quotations, receiving payments and entering into customer contracts.
Company or Business Registration
Solar100 may review information showing the registered name and business identity of the participating provider.
Trading and Operating Information
Additional information may be requested where the public trading name differs from the registered legal entity.
Documents or records may include:
- SSM company registration information
- SSM business registration information
- Legal company name
- Business registration number
- Trading name
- Registered business address
- Operating address
- Branch information
- Business nature or activity information
- Company profile
- Authorised representative information
- Relevant ownership or management details
What Solar Credential Documents May Be Reviewed?
Solar-related credential information may be reviewed to better understand the provider’s stated qualifications, registration status or service capability.
Information may include:
- SEDA-related provider information
- Relevant solar registration information
- Relevant certification records
- Training certificates
- Technical personnel information
- Professional registration information
- Electrical competency information
- Installer or technical-team information
- Certificate validity period
- Credential holder name
- Credential scope
- Supporting verification references
What Company and Contact Information May Be Reviewed?
Solar100 may review company and contact records to help users identify the provider and understand how enquiries, projects and support requests are handled.
- Company telephone number
- Company email address
- Official website
- Office address
- Branch locations
- Authorised contact person
- Sales representative details
- Technical representative details
- Customer-service channels
- After-sales contact details
- Service hours
- Emergency or fault-reporting channels
Contact information may also be compared against the provider’s quotation, company profile or other submitted materials for consistency.
What Service and Capability Documents May Be Reviewed?
Solar100 may review information showing the types of projects and services the provider states that it can support.
Residential and Commercial Services
Information may describe whether the provider handles homes, commercial properties, factories, warehouses or other facilities.
Technical and Support Services
Documents may explain design, installation, monitoring, maintenance, battery or application-support capabilities.
Service information may include:
- Residential solar services
- Commercial solar services
- Industrial solar services
- Solar system design services
- Installation services
- Battery storage services
- Monitoring services
- Operations and maintenance services
- System inspection services
- Panel-cleaning services
- Repair and troubleshooting services
- Application and documentation support
- Stated service areas
- Project-size capabilities
- Technical partner information
- Subcontractor information, where applicable
What Project and Application Documents May Be Reviewed?
Project-process information may be reviewed to understand how the provider manages assessment, documentation, applications, installation and commissioning.
Documents or process records may include:
- Customer enquiry forms
- Electricity-bill review process
- Site-assessment checklist
- Roof-assessment process
- Technical assessment workflow
- Application-process explanation
- Required customer-document list
- Submission responsibility information
- Approval-process information
- Installation workflow
- Testing and commissioning process
- Project handover checklist
- Estimated project timeline
- Project milestone information
- Customer communication process
- Defect-reporting process
What Quotation and Proposal Information May Be Reviewed?
Solar100 may review sample or general quotation information to understand how the provider presents its solar proposals and customer terms.
Quotation-related information may include:
- Legal company name on the quotation
- Quotation validity period
- Proposed system capacity
- Solar panel information
- Inverter information
- System layout or design information
- Installation scope
- Electrical-work scope
- Application services
- Warranty information
- Monitoring information
- Maintenance information
- Project timeline
- Payment schedule
- Excluded items
- Total installed price format
| Document Area | What May Be Reviewed | Why It Matters |
|---|---|---|
| Company Identity | Legal company name, contact details and quotation issuer | Helps customers identify the party responsible for the proposal. |
| System Information | Capacity, panel model, inverter model and proposed design | Helps determine whether the technical scope is clearly described. |
| Installation Scope | Mounting, electrical work, monitoring and included services | Reduces uncertainty about what is included in the price. |
| Warranty Terms | Product, inverter, performance and workmanship warranty details | Helps customers understand who provides support after installation. |
| Commercial Terms | Price, deposit, payment schedule, exclusions and validity | Helps customers understand the financial obligations. |
What Warranty and After-Sales Documents May Be Reviewed?
Warranty and support documents help explain what assistance may be available after installation.
Information may include:
- Solar panel product warranty
- Solar panel performance warranty
- Inverter warranty
- Battery warranty, where applicable
- Workmanship warranty
- Warranty provider information
- Warranty claim process
- Warranty exclusions
- Labour and transport exclusions
- Monitoring support process
- Maintenance-service scope
- Problem-reporting procedure
- Response arrangements
- Preventive maintenance information
- Optional O&M packages
- Defect-rectification process
What Is Solar100 Responsible for During Document Review?
Solar100’s Role
- Request relevant provider information
- Organise applicable supporting documents
- Review information for clarity and consistency
- Request reasonable clarification where needed
- Display applicable verification information
- Update or reassess status when appropriate
- Support provider discovery and comparison
Solar Provider’s Role
- Provide accurate and current information
- Supply relevant supporting documents
- Explain the scope of credentials
- Correct inaccurate information
- Notify Solar100 of material changes
- Issue the final quotation and contract
- Remain responsible for the solar project
Solar100 is not the installer, equipment manufacturer, engineering consultant, contracting party, warranty provider or approving authority for an individual project.
What Are the Limits of Solar100 Document Review?
Document review can help organise and assess provider information, but it does not replace a full legal, financial, technical or engineering audit.
Solar100 document review does not necessarily mean Solar100:
- Independently created the submitted documents
- Guarantees that every document remains current forever
- Checks every company change in real time
- Reviews every quotation issued
- Verifies every technical calculation
- Approves every system design
- Inspects every installation site
- Checks every employee or subcontractor
- Tests every installed product
- Guarantees installation quality
- Guarantees electricity savings
- Guarantees warranty approval
What Documents Should Customers Still Check Before Signing?
Before accepting a quotation or making payment, customers should request and review the current documents relevant to their specific project.
- What is the legal name of the contracting company?
- Is the company registration information current?
- Which credentials apply to my project?
- Who holds the relevant credentials?
- Who will perform the site assessment?
- Who designed the proposed system?
- Who will perform the installation?
- Will any work be subcontracted?
- What exact equipment models are included?
- What installation work is included?
- What work or costs are excluded?
- What is the written project timeline?
- Who provides each warranty?
- What are the warranty exclusions?
- What deposit and payment schedule are required?
- Does the receiving account match the contracting company?
Be cautious when a provider:
Frequently Asked Questions
What documents may Solar100 review?
Solar100 may review business registration, credential, service, project-process, quotation, warranty, O&M and customer-support information relevant to the participating provider.
Does every provider submit the same documents?
Not necessarily. The requested documents may differ according to the provider’s business structure, services, project categories and the reason for review.
Does Solar100 review SSM information?
Solar100 may review SSM-related business information to help identify the legal entity participating in the verification process.
Does Solar100 review solar credentials?
Solar100 may review relevant SEDA-related, registration, certification, training or technical-personnel information where applicable.
Does Solar100 review customer quotations?
Solar100 may review general or sample quotation information, but it does not necessarily review or approve every quotation issued by a provider.
Does document review guarantee that all information is current?
No. Information may change after the review date. Customers should confirm current company, credential, service and contractual details directly before proceeding.
Does document review guarantee the installation?
No. Reviewing provider documents does not guarantee installation quality, system performance, electricity savings, completion dates or warranty outcomes.
Can Solar100 request additional documents?
Yes. Additional clarification or supporting documents may be requested when information is incomplete, inconsistent, changed or relevant to a status reassessment.
Should customers request documents directly from the provider?
Yes. Customers should request the latest quotation, contract, company information, equipment details, warranties and payment terms for their specific project.
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