Solar100 Verification may be reviewed during the initial screening, periodic information updates, programme renewal, or when a material change, concern or complaint requires additional clarification.
How Often Is Solar100 Verification Reviewed?
Solar100 Verification is not necessarily a one-time status. Participating provider information may be reviewed when the company first joins, during periodic updates, when material information changes, or when an issue requires additional clarification.
How Often Does Solar100 Review Verification?
Solar100 Verification may be reviewed at multiple stages. It is not necessarily treated as a permanent status that remains unchanged after the first screening.
The timing and depth of each review may depend on the participating provider, information available, programme requirements and whether a material change or concern has been identified.
At Initial Onboarding
Provider information is reviewed when the company first applies or participates in the Solar100 verification programme.
During Periodic Updates
Company, credential, service and support information may be requested again to keep the profile reasonably current.
When Information Changes
A recheck may be needed when company ownership, registration, credentials, services or contact details change.
When Concerns Arise
Questions, complaints, inconsistencies or missing information may trigger additional clarification.
At Programme Renewal
Applicable information may be reviewed again when participation or status is renewed.
Status Can Change
Verified status may be maintained, updated, suspended or removed depending on the review outcome.
What Are the Typical Solar100 Review Stages?
```Initial Screening
The provider submits business, credential, service, project-process and support information for the first review.
Clarification Stage
Additional answers or supporting documents may be requested when information is incomplete, inconsistent or unclear.
Ongoing Information Update
The provider may be asked to confirm or update relevant information during the participation period.
Status Reassessment
Solar100 may reassess the status when material information changes or a concern requires review.
What Happens During the Initial Verification Review?
The initial review takes place when a participating provider first enters the applicable Solar100 screening process.
Information requested may include:
- Legal company or business name
- SSM registration information
- Registered or operating address
- Company contact information
- Authorised representative
- Relevant solar credentials
- Service areas
- Residential solar services
- Commercial solar services
- Industrial solar capabilities
- Project application services
- Installation and design services
- Monitoring and maintenance support
- Warranty-support arrangements
- Initial quotation process
- Customer consultation arrangements
Information Review
Solar100 considers the information and supporting documents supplied or made available during the screening process.
Clarification May Be Required
The provider may need to provide updated, clearer or additional information before a status decision is made.
Does Solar100 Conduct Periodic Reviews?
Solar100 may request periodic confirmation or updates to help keep participating provider information reasonably current.
A periodic review may consider whether previously submitted information is still accurate and whether any important service, business or support details have changed.
| Information Area | What May Be Reconfirmed | Why It Matters |
|---|---|---|
| Business Identity | Legal name, registration details, address and authorised contact | Helps users identify the current business responsible for the quotation and contract. |
| Credentials | Relevant credential, certification or provider information | Credentials may expire, change scope or relate to different personnel. |
| Services | Residential, commercial, industrial, battery and O&M services | A provider’s active service scope may change over time. |
| Coverage Area | Current states, cities or project areas served | Customers should know whether the provider still serves their location. |
| After-Sales Support | Monitoring, maintenance, problem reporting and warranty support | Support arrangements may change after the initial review. |
| Platform Participation | Continued participation and applicable programme requirements | Verified status may depend on meeting current platform requirements. |
What Can Trigger an Earlier Solar100 Review?
Solar100 may conduct an earlier or additional review when information changes or when a material concern requires clarification.
What Information May Be Rechecked?
Depending on the reason for review, Solar100 may ask the provider to reconfirm part or all of its profile and supporting information.
- Current legal company name
- Current SSM information
- Current business address
- Current contact person
- Current telephone and email details
- Relevant credential status
- Current service categories
- Current service locations
- Project application responsibilities
- Installation services
- Use of technical partners or subcontractors
- Monitoring arrangements
- Maintenance support
- Warranty-claim support
- Quotation and consultation arrangements
- Other material information shown on the provider profile
What Is the Provider’s Responsibility Between Reviews?
```Participating providers should supply accurate information and notify Solar100 when material details affecting their profile or verification status change.
Providers may be expected to:
- Provide accurate business information
- Provide reasonably current contact details
- Clarify the scope of relevant credentials
- Update changed service areas
- Update major service changes
- Disclose significant changes to support arrangements
- Respond to reasonable clarification requests
- Correct information shown to be inaccurate
- Supply supporting documents when requested
- Avoid presenting Verified status beyond its actual scope
- Comply with applicable programme requirements
- Inform Solar100 of material changes affecting verification
What Can Happen After a Verification Review?
Status Maintained
Verified Partner status may continue when the applicable information remains satisfactory and required clarifications are completed.
Status Updated or Temporarily Limited
Information may be updated, or status may be marked for further review when additional clarification or documents are required.
Status Suspended or Removed
Status may be suspended or removed when programme requirements are no longer met, material concerns remain unresolved, or participation ends.
What Are the Limits of Periodic Verification Reviews?
Periodic review can help improve the accuracy of provider information, but it cannot guarantee that every change or issue will be identified immediately.
Solar100 review does not necessarily mean that Solar100:
- Continuously monitors every provider in real time
- Checks every business change on the day it happens
- Inspects every project completed between reviews
- Reviews every quotation issued by a provider
- Checks every employee or subcontractor
- Tests every installed component
- Verifies every savings calculation
- Approves every system design
- Guarantees project quality or performance
- Guarantees warranty or complaint outcomes
- Becomes a party to customer contracts
- Replaces the customer’s own due diligence
What Should Customers Still Confirm Before Proceeding?
Even when a provider displays Solar100 Verified Partner status, customers should confirm important current details directly before accepting a quotation or making payment.
- Is the legal company name still current?
- Is the business registration information still valid?
- Does the provider currently serve my area?
- Does it still offer the service shown on its profile?
- Are the stated credentials current and relevant?
- Who will conduct the technical assessment?
- Who will perform the installation?
- Will any work be subcontracted?
- What equipment models are included?
- What installation work is included or excluded?
- Who provides each warranty?
- Who handles O&M and warranty claims?
- What deposit and payment schedule are required?
- What is the written project timeline?
- Does the quotation identify the correct legal company?
- Do the contract and receiving bank account use consistent names?
Frequently Asked Questions
How often is Solar100 Verification reviewed?
Verification may be reviewed during initial onboarding, periodic information updates, programme renewal, or when a material change, concern or complaint requires additional clarification.
Is Solar100 Verified Partner status permanent?
No. Status may be maintained, updated, suspended or removed depending on new information, programme requirements and review outcomes.
Does every provider have the same review date?
Not necessarily. Review timing may differ according to the provider, programme cycle, information available and circumstances requiring further checks.
What can trigger an early review?
Changes to company registration, ownership, credentials, services, contact details, support arrangements, complaints or inconsistent information may trigger an earlier review.
Can a provider’s Verified status be suspended?
Yes. Status may be suspended while material information is being clarified or when applicable programme requirements may no longer be met.
Can Solar100 remove Verified Partner status?
Yes. Status may be removed when participation ends, required information is not provided, material concerns remain unresolved, or applicable programme requirements are no longer met.
Does periodic review mean Solar100 monitors companies continuously?
No. Periodic or trigger-based review does not mean every provider is monitored in real time or every business change is identified immediately.
Should customers still verify current company information?
Yes. Customers should confirm current legal company details, credentials, service scope, quotation terms, warranties and payment information directly before proceeding.
Does a recent review guarantee the installation?
No. A recent verification review does not guarantee installation quality, project performance, electricity savings, completion dates or warranty outcomes.
Find a Solar100 Verified Partner
Submit your property location, electricity bill range, roof information and project requirements to discover participating residential, commercial or industrial solar providers that may serve your area.
Request and Compare Solar Quotes